Privacy Policy
Please keep a copy of this agreement for your records.
We at Great Solar Deals understand the importance of your privacy. This Privacy Policy outlines the kinds of information we may collect, how we use it, how it is stored, the protective measures we take, under what circumstances it may be shared or transferred, and the options available to you for managing your data. We encourage you to read this Privacy Policy carefully and become familiar with our privacy practices.
By visiting greatsolardeals.com or any affiliated pages within our domain (the “Site”), you agree to the practices described in this Privacy Policy. This policy does not govern the privacy practices of entities or organizations not owned or managed by Great Solar Deals, nor does it apply to individuals not employed by Great Solar Deals. This Privacy Policy is subject to updates. If materially changed, a notice and the revised Policy will be posted on the Site. If you frequently use the Site, we recommend revisiting the Policy to stay informed of any changes.
For any questions or concerns regarding the security or privacy of your information, please contact us.
This Great Solar Deals Privacy Policy (“Privacy Policy” or “Policy”) provides details on how Great Solar Deals, Inc. ("Great Solar Deals," “we,” “us,” or “our”) processes personal data collected through both online and offline interactions. It explains the privacy practices we follow, the types of data collected, how that data is used and secured, and how long it is retained.
Please review this Policy carefully to understand our practices regarding your information. If you disagree with our policies, you may choose not to use our Site or Services (defined below).
By using the Site and Services (defined below), you consent to the collection and use of your personal data in line with this Privacy Policy.
This Policy is subject to change (see UPDATES TO THIS PRIVACY POLICY). Continued use of the Site after updates implies acceptance of any changes, so review the Policy periodically.
The term “Personal Data” refers to information or data that identifies, describes, or is reasonably linked to an individual, consumer, or household, whether directly or indirectly.
The term “Service(s)” refers collectively to:
Tools offered online to provide an “Instant Estimate” for potential energy savings via the Site.
The online marketplace of third-party energy product and service providers (“Third-Party Vendors”) and tools delivering price quotes for services to users of these tools and services (“Registered User(s)”).
Information available on websites owned and operated by us, including https://www.greatsolardeals.com/ and related mobile apps (the “Site(s)”); as well as text communications.
Marketing activities, including social media, promotional emails, and text messages (“Marketing Activities”).
HOW WE COLLECT YOUR PERSONAL DATA
We gather Personal Data in several ways:
When you interact with us directly by providing your information through registration, login, or demo pages on the Site; email; regular mail; or telephone (including mobile).
When visiting our Site, via automated tracking technologies.
When you become a Registered User, authorized user, or create an account with us.
When third parties are authorized to share your data with us.
Providing information to us or authorizing third parties to do so is your choice. You can refuse and still access the Site to learn about us. However, if you choose not to provide certain details, we may not be able to offer some Services. This Policy does not apply to third-party sites accessible via the Site.
TYPES OF PERSONAL DATA WE COLLECT
Information You Provide:
Name, alias, physical address, email address, telephone numbers, and preferences.
Property location and its associated details.
Username, password, and reasons for contacting us, if a Registered User.
Data about your energy systems, annual fuel use, electricity consumption, and property details.
Utility account identifiers, meter numbers, and copies of utility bills.
Information you authorize third parties to share with us.
Driver’s license details to verify identity.
Correspondence records with us or third parties, such as installers.
If you provide information about others, you confirm you have their consent to do so. By submitting data, you authorize Great Solar Deals to use, store, and manage it as described in this Policy.
Information We Collect Through Technology:
When visiting the Site, we utilize technologies (e.g., Google Analytics) to collect information, such as:
IP addresses.
Device and browser details, time zones, and platforms.
Referring/exit pages and interactions on the Site.
Cookies and previously stored data.
An IP address, assigned to your device when accessing the internet, helps identify systems and track Site activity. This data, potentially linked to Personal Data, helps us manage the Site and understand user behavior.
Information From Third Parties:
We may receive publicly available or demographic data about you from business partners or third-party sources to assess your property’s energy suitability or enhance our Services.
HOW AND WHY WE USE YOUR INFORMATION
We only gather information that is reasonably necessary to address inquiries about our Services, deliver these Services, conduct our operations, meet legal requirements, and fulfill other legitimate business purposes as permitted by applicable laws, as outlined below:
To provide price quotes and inform you about the Services you expressed interest in or registered for.
To respond to questions, improve customer service, and notify you about your account.
To support business development, marketing efforts, and relationship building.
To create lists of actual and prospective users and Registered Users.
To compile statistics on Site usage and improve our Services.
To record your name, contact details, and other Personal Data to provide our Services.
To manage and authorize Site access.
To fulfill contracts if you are a Registered User or authorized unregistered user.
To conduct essential business operations, manage accounts, and share relevant updates.
To enhance the Site for better functionality, including improving its layout based on user navigation.
To comply with legal obligations and uphold professional responsibilities.
To verify identity, conduct internal audits, and detect or prevent security incidents or illegal activity.
To maintain quality or enhance the safety, features, or performance of our Services or devices.
We do not monitor or profile Site visitors or use automated methods to collect sensitive Personal Data. Automated decision-making or profiling is not applied to processing your Personal Data.
ADDITIONAL USES OF PERSONAL DATA
In addition to the purposes above, we may use your Personal Data for the following if you become a Registered User. Some uses may depend on your consent, contractual necessity, or our legitimate business interests:
To send newsletters, articles, alerts, and other updates of interest.
To provide marketing information about our Services.
To conduct research, surveys, or inquiries to better understand user needs.
To analyze user interactions with the Site and improve our offerings.
To detect or address fraud, unlawful activity, or unauthorized use of Personal Data or systems.
To enforce our Terms of Use, Mobile Terms of Use, or other agreements.
HOW WE SHARE AND DISCLOSE PERSONAL DATA
We may disclose aggregated, non-identifiable information without restriction. Personal Data is shared with the following groups:
Third-Party Vendors:
Your Personal Data may be shared with our affiliates and non-affiliated third-party service providers as permitted by law and for the purposes outlined in this Privacy Policy. Utilities partnered with us may obtain customer lists based on their campaigns on Great Solar Deals. Non-affiliated service providers, including advisors, consultants, and IT specialists, may access data under strict confidentiality agreements and for specific purposes.
Channel Partners:
Great Solar Deals collaborates with third-party entities to market Services and facilitate energy-related research.
Corporate Affiliates:
We may share your information with affiliated entities governed by this Privacy Policy.
Business Transfers:
In the case of a corporate transaction like a merger, sale, or bankruptcy, your data may be shared or transferred.
Third-Party Advertising:
We share information with third parties managing advertisements on the Site or elsewhere. Opt-in text communication data is not shared with advertisers.
With Your Consent:
Your data may be shared for other purposes disclosed at the time of collection or with your consent.
Legal Requirements:
We may disclose your Personal Data as deemed necessary to:
Comply with Texas laws and regulations.
Respond to requests from public or government authorities.
Protect our operations or affiliates.
Protect the privacy, rights, or safety of Great Solar Deals, affiliates, users, or others.
Enforce our terms or agreements.
DATA SECURITY
We use reasonable organizational, technical, and administrative measures to protect the privacy and security of your Personal Data. These include secure firewalls and technology safeguards. While we work diligently to protect your information, Great Solar Deals cannot guarantee security during transmission via online forms. Use at your own risk.
The Site is not intended for storing sensitive personal information like financial, health, or education records. Emails and texts are considered non-encrypted communication forms and can be intercepted. To protect your privacy, avoid sharing confidential information via these channels. If you suspect a security issue, contact us promptly.
We are not liable for breaches if privacy settings or security measures are circumvented. Protect your password, and ensure it is strong, unique, and confidential. Great Solar Deals staff will never request your password.
RETENTION OF PERSONAL DATA
We retain your Personal Data as needed to fulfill outlined purposes, provide Services, and maintain active accounts. Data may also be retained to meet legal obligations, resolve disputes, conduct audits, or enforce agreements.
CAPACITY / CHILDREN
The Site is designed for users aged 18 and older. We do not knowingly solicit information from visitors under 18.
We comply with the Children’s Online Privacy Protection Act (COPPA). The Site is not for use by individuals under 13 without parental consent. If we discover data submitted by users under 13, it will be deleted promptly.
Texas residents under 16 years of age may have additional rights related to their Personal Data. For more details, refer to YOUR TEXAS PRIVACY RIGHTS.
FINANCIAL INFORMATION
Great Solar Deals uses third-party payment processors and does not directly handle financial information.
EMAIL MARKETING
Occasionally, we may send you marketing emails, including alerts and newsletters, along with necessary transactional emails. To enhance our Marketing Activities, our email provider offers reports showing when emails are opened or links are clicked. You can unsubscribe from marketing emails by following the instructions included in each one.
We may offer referral benefits to customers who recommend our services. In such cases, we receive Personal Information directly from new customers, not from existing customers making the referrals.
TEXT MESSAGING
If you opt in, we may send text messages about services you requested, such as product updates or appointment reminders. If you opt in for promotional texts, we may occasionally send messages about products or services that might interest you. Instructions for opting out of texts are included in the opt-in confirmation and each promotional message.
To improve our services and evaluate marketing effectiveness, our SMS provider supplies reports indicating whether messages were delivered. Texts may include links to our Site; if clicked, we may collect your Personal Data through tracking technology. Reports from our CRM provider may include data from your Site visits to improve marketing strategies.
YOUR PERSONAL DATA CHOICES
You have control over how your Personal Data is used and shared. You can:
Request updates, access, or deletion of your account information.
Choose to receive or opt out of promotional emails and newsletters.
Account Information:
If you are a Registered User, you can update, correct, or delete your data by:
Logging into your account and editing your information.
Emailing us at [email protected].
Great Solar Deals will confirm if your data is processed or held on behalf of a third party and respond to requests within 30 days.
CERTAIN EXCEPTIONS TO DELETION REQUEST RIGHTS
You can request deletion of your Personal Data, but exceptions may apply. We may deny deletion requests if retaining data is necessary to:
Complete transactions, fulfill warranties, or meet contractual obligations.
Detect or prevent security incidents, fraud, or illegal activities.
Debug and repair systems.
Protect free speech or legal rights of others.
Comply with Texas state laws or other legal requirements.
Support public or peer-reviewed research in the public interest.
Perform internal, lawful, and reasonable uses based on your relationship with us.
CHOICE AND OPT-OUT
You can unsubscribe from promotional emails or contact us directly.
To opt out of personalized ads, clear your browser cookies (refer to our Cookies Notice).
To stop receiving text messages, reply "STOP" to any message. Message and data rates may apply.
WITHDRAWAL OF YOUR CONSENT
If you previously gave consent to process your Personal Data, you can withdraw it at any time without affecting prior lawful processing. Contact us via the "How to Contact Us" section below.
RESPONSE TIMING AND FORMAT
We aim to respond to verified requests within 30 days. If more time (up to 90 days) is needed, we will notify you.
Responses will be sent to your account or, if you do not have one, by mail or electronically as preferred. Disclosures will cover the 12 months prior to the request and include reasons for any denied requests. For data portability requests, information will be provided in a usable format to facilitate transmission to another entity.
There is no fee for requests unless excessive, repetitive, or unfounded. If a fee applies, we will provide an estimate before processing.
COOKIES AND WHY THEY ARE USED
Cookies are small data tags stored on your computer by websites. They track usage metrics (e.g., visitor count, time spent) and improve navigation or personalization without directly associating with personal data.
How We Use Cookies:
Cookies and related technologies on our Site enhance navigation, track user behavior, and improve Services. Types of cookies include:
Necessary Cookies: Essential for Services and secure areas; cannot be disabled without impacting functionality.
Helpful Cookies: Improve user experience; do not collect identifiable data or track external browsing.
Analytics and Customization Cookies: Gather data for understanding usage patterns and improving Services. These are anonymous and do not store identifiable data.
Web Beacons: Small electronic files on Site pages or emails track usage statistics or email interactions.
Targeting Cookies: Record user activity for persistent tracking during subsequent visits.
Google Analytics: We use Google Analytics to study user behavior. Google Analytics aggregates user data and does not link IP addresses to personal information. For more details, visit https://www.google.com/policies/privacy/partners.
Controlling Cookies: Modify browser settings under "Help" or "Internet Options" to manage cookies. Blocking all cookies may limit Site functionality. For Google Analytics opt-outs, visit https://tools.google.com/dlpage/gaoptout.
LINKS TO OTHER SITES
At times, we may include links to external sites for your convenience and additional information. These sites function independently of our Site and are not governed by us. They may have separate privacy policies or terms of use, which you should review when visiting any linked sites. Great Solar Deals is not liable for the content or practices of these third-party sites.
UPDATES TO THIS PRIVACY POLICY
Great Solar Deals may update this Privacy Policy periodically at its sole discretion. We encourage users to revisit this page often to stay informed about any changes made to the Policy.
HOW TO CONTACT US
If you have any questions, concerns, or feedback about this Privacy Policy or how we manage Personal Data, please contact us by emailing [email protected]. Alternatively, you may write to us at Great Solar Deals, Houston, TX 78759, or call us at +1 915-621-5262 (available within the U.S. only).